Ensuring a successful first visit
Learn how to avoid common pitfalls and make the initial appointment as smooth as possible.
To make the most of your child’s first visit, ensure you bring all necessary documentation, such as insurance information and medical history forms.
Tardy Policy
If you are going to be more than 10 minutes late for your appointment, we request that you call our office. If the schedule allows, the appointment time will simply be shifted to accommodate the delay. However, if the tardiness can’t be handled, we may request you reschedule your appointment. We work diligently to stay on schedule and suggest that you arrive 5 to 10 minutes prior to your appointment time to allow time for any necessary paperwork. Patients who are consistently tardy will be asked to seek dental care elsewhere.
Appointment Cancellation Policy
Your appointment time is reserved exclusively for you. We reserve the right to charge patients who do not reschedule with adequate notice, or who fail to show up for their scheduled appointments. Patients who have missed multiple appointments will be asked to seek dental care elsewhere.
To respect the needs of other patients, we require that you contact our office to reschedule at least 24 hours prior to your scheduled appointment time. Appointments are in high demand and your early cancellation will give another patient the opportunity to be treated. To cancel an appointment, please call our office. If you do not reach an office representative, you may leave a voicemail. You may not cancel an appointment via email.
